DHL halts international deliveries to US consumers worth over $800

Effective April 5, 2025, all shipments to the U.S. with a declared customs value over USD 800 require formal entry processing – down from the previous USD 2,500 threshold due to new U.S. Customs regulations.

This change has caused a surge in formal customs clearances, which we are handling around the clock.

While we are working diligently to scale up and manage this increase, shipments over USD 800—regardless of origin—may experience multi-day delays.

To manage this, starting Monday, April 21, 2025, and until further notice, we will temporarily suspend B2C shipments to private individuals in the U.S. where the declared value exceeds USD 800.